FAQ
We use a proprietary bronze blend that closely mimics the color of 18k yellow gold. I have chosen this particular blend because of the color and beauty.
What is bronze?
Bronze is composed of copper and tin. If you have an allergy to either of these metals, I wouldn’t suggest you wear it.
This can happen when someone wears bronze. It’s not an allergic reaction but a
chemical reaction due to your skin PH. This is a temporary reaction and can easily be washed off with warm soapy water. It can be inhibited by putting a clear coat of nail polish where the skin comes into contact with the jewelry, ie the inside of a ring. It will need to be reapplied as it wears off.
Use a polishing cloth designed for silver and other metals. We sell a wonderful polishing cloth in our store as well as a Jewelry Care Kit.
Yes! We will sell any current earring at ½ the price for a pair. Contact us at help@chikahisastudio.com
We have a 14-day return/exchange policy.
Our VIP Membership is a yearly subscription designed to keep you connected to the pieces, perks, pricing, and early access you love. It renews automatically each year for $50.
Will I get a reminder before it renews?
Absolutely. We know life gets full, so we make it easy:
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You’ll get a reminder 30 days before your renewal.
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And another 3 days before.
No surprises - just a gentle nudge.
How do I manage or cancel my membership?
You’re always in control.
Simply log into your account and go to Account Details → Manage Membership to update or turn off your renewal.
Can I cancel my membership?
Yes, you can cancel anytime. Just know:
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Membership fees are non-refundable and not prorated once charged.
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Your VIP perks will stay active until your current year ends.
What happens if I don’t cancel before my renewal date?
If your renewal is still active, your membership will automatically renew on your renewal date, and the $50 fee will be charged to the card on file.
diamond for another gemstone.
Yes, it is possible! Let us know what you’d like by contacting us at help@chikahisastudio.com
We ship both USPS and UPS (both provide tracking). Note: the default shipping option includes Insurance at Full Value of your product order for an additional fee of 2%. Using this, we will take full responsibility & ensure you receive your entire order. Should you choose to delete this Insurance, we will not be responsible for any lost shipments & you will be responsible for making a carrier claim.
If something is in stock, it will generally ship out in 5-7 business days. Out of stock items can be 2-4 weeks.
I love seeing my jewelry out in real life! Tag us either on FB or Insta. @chikahisastudio.
No problem! There is an easy to use & very accurate ring sizer that you can order on the website.
Yes! Let us know and we can exchange for another size. help@chikahisastudio.com
Yes. Bronze is copper and tin.
The black metal is oxidized silver. A special chemical is put on to create the reaction that turns the metal black. It will wear over time and may need to be touched up. We offer a Jewelry Care Kit on the website that includes everything you need to re-oxidize your piece.
Absolutely! Just get in touch with us at help@chikahisastudio.com
broke. Can you repair it?
Of course! Depending on what needs to be repaired, there may be a small charge. Each repair will be evaluated and cost determined at that time.