Shop Policies

Return and Repair:

Chikahisa Studio designs may be returned up to 14 days after purchase for an exchange, store credit or full refund.  Should an item need to be returned, please contact our Seattle studio to receive a return authorization number.   We can be reached at info@chikahisastudio.com.  Our phone is 773-251-1430. 

Chikahisa Studio offers repairs due to user wear, production fault, lost earring mates, or any other alteration to our pieces. Elective repairs are available for a $25 service charge plus the costs for additional materials and shipping.  

Should an item need to be returned, please contact our Seattle studio to receive a return authorization number. Be sure to package jewelry carefully and to ship return receipt. Mark all packages with your return authorization number.  We can be reached at info@chikahisastudio.com.  Our phone is 773-251-1430.

 

Materials and Product Information:

Chikahisa Studio uses sterling silver, bronze, 18k yellow gold, as well as precious and semi-precious stones in its designs.  Balance, sustainability, beauty, and joy are integral to my work in both design and process. When ever possible, metals are derived from recycled sources. All diamonds are conflict free. All work is handcrafted, happily slight variations can occur.

Due to their handcrafted quality, Chikahisa Studio rings have a unique sizing. For questions about ring sizing please view and print our ring sizer.

 

Order and Payment Information:

Orders may be placed in person or via email, phone, or web.  I try to stock most items for quick delivery; Chikahisa Studio collections are made in small editions, and some items may occasionally be out of stock.  Generally, out of stock items will ship in 2-4 weeks.  Cancellations must be made, in writing, within 5 days of order.  Cancelled or returned checks are subject to a $25.00 surcharge.  Special orders and one of a kind merchandise are final sale and not eligible for return or exchange.  Prices are subject to change.